To better assist you and clear any confusions or concerns that you may have, we've prepared a list of frequently asked questions.
Please call the office if you still have further questions or concerns. We'd be happy to help!
PH. (832) 336-1853 FAX. (832) 663-0559
"Cancer is a disease of cells—the building blocks of tissue in the body. Inside of cells are coded instructions, called genes, for building new cells and controlling how cells behave. Changes in genes, called mutations, can cause normal cells to become cancer cells. What causes genes in cells to change isn’t fully known (nccn.org, 2019)."
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"A doctor who has special training in diagnosing and treating cancer in adults using chemotherapy, hormonal therapy, biological therapy, and targeted therapy. A medical oncologist often is the main health care provider for someone who has cancer. A medical oncologist also gives supportive care and may coordinate treatment given by other specialists (cancer.gov, 2019)."
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"A doctor who has special training in diagnosing and treating blood disorders (cancer.gov, 2019)."
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" A blood disorder is any condition that impacts one or more parts of the blood, usually interfering with its ability to work correctly ("What types of blood disorders are there?" 2019)."
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At your New Patient Consultation, our experienced physicians will discuss with you about your diagnoses and treatment, along with any previous records that you have given us or that we have requested from previous doctors. We will help you alleviate any concerns or questions that you may have, and help you develop a treatment plan that you are comfortable with.
Please remember to bring all your medications or a list of your medications (with dosage and frequency), your driver's license, insurance card, method of payment, and any records that you may want us to make copies of for the doctor's review.
We also suggest that you arrive 15 minutes before your appointment time to fill out New Patient Paperwork, or you can print it out before hand, fill it out at home, and bring it to your appointment time.
If you have further questions or concerns, please feel free to call the office!
HCTAIC is always trying to expand the insurances that we accept so that we may help as many patients as possible. As of right now, the patients that we can see in network are:
- Aetna
- Ambetter
- Blue Cross Blue Shield (BCBS)
- Cigna
- Community Health Choice (CHC)
- Coventry Health Care Workers Compensation
- Coventry Healthcare National Network
- First Health Group
- Humana (PPO, HMO, Medicare PPO, Fee for Service, ChoiceCare PPO)
- Multiplan (PHCS, HealthEOS, ValuePoint, Beach Street, True Choice, PHCS Medicaid Network, Medicare Advantage)
- Medicaid
- Medicare, Railroad Medicare, Procare Medicare Advantage
- Memorial Hermann Health Plan (MHHP)
- Molina Marketplace/Medicare
- PQN (St Luke IPA)
- Superior Health Plan
- United Healthcare (UHC)
- Van Lang IPA
- Wellcare
- All Commercial Insurances with Out of Network Benefits
We do encourage you to verify with your insurance carrier that we are in network, even if you see your insurance here on this list. Each insurance has a variety of plans associated with them, and we just want to make sure that you are aware of all the plans and your specific benefits.
If you don't see your insurance on this list, please call the office. We are constantly trying to improve and expand.
If you have further questions or concerns, please feel free to call the office!
If you've received an order from our doctors that you need to get labs done and/or imaging done (CT scan, MRI, PET, etc.), make sure you remind the imaging staff that you need a CD copy.
The imaging facility will send our office a copy of the paper results, which our providers will then review. When you come in for your follow up, we will give you a copy of those results for your records, and the doctors will discuss the results with you.
We do not review labs or imaging results over the phone.
If you have further questions or concerns, please feel free to call the office!
You can still be seen by the doctors at HCTAIC even if you don't have insurance. Please call the office for further information. We'd be happy to help!
If you have further questions or concerns, please feel free to call the office!
If you're running low on medications that have been prescribed by the doctors at HCTAIC, please contact your pharmacy that you need a refill. The pharmacy will send us an official fax requesting the refill for the specified medication, our doctors will review it, and we will fax it back if approved.
If you have further questions or concerns, please feel free to call the office!